Silverside, your collaboration specialist since 1998
As a specialist in the best collaboration software(including Microsoft 365, HCL and Zoho)We ensure that users can work together smarter and finer in a secure modern digital world.We guide organizations to the right destination based on our experienceMore than 250 customers. In addition to our professional knowledge, we believe in happiness at work and pleasant cooperation. This will achieve measurable results that will positively surprise you.Are you going on a trip?
The biggest challenge in the introduction of new software is its actual use. A successful adoption of new software requires the combination of technology, communication and learning styles. Structured software for fixed processes (think financial systems) can still be required, but with unstructured collaboration software, you need to entice users to use it. That makes the implementation of collaboration software so complex and Silverside so special. We have been able to guide more than 250 organisations in very diverse industries in Europe with their digital transformation. From this experience is our implementation methodologyPaceWe are already created and have many materials on the shelf as standard.
A concrete example of this are our elaborated productivity scenarios, where we thematically connect best practices and software functionality. We distinguish between personal productivity (ME scenarios), team productivity (WE scenarios) and organizational broad implementations (KEY scenarios). By starting small, but immediately aligning at a larger and higher level, we have found the recipe for the most efficient and effective rollout. For this we work in 'waves' where we dream 3 years ahead and implement the maximum feasible every 3 months.
During our implementations, we always take into account the diversity of the user population and organizational culture. Both in terms of personal preferences and also the willingness to embrace new technology. We use the well-known and proven personality typology of DISC (based on introverted versus extroverted and thinking versus feeling) and convert this into an easy-to-use meta-language of four colors. In addition, we use the centuries-old technology adoption curve (from 'innovators', via 'early adopters' to the 'early majority' and 'late majority') to achieve 84% happy end users who want to use the software on a voluntary basis on a daily basis. The last 16% (the so-called 'laggards') we also get along, but only by requiring things.
What else makes us unique?
- Unique mix of technology, communication and learning styles that we have translated into our own PACE implementation methodology and materials.
- Since our founding in 1998, we have been profitable and have invested in our field of user adoption.
- We do not have external financiers or shareholders and can therefore set our own independent course and strategy.
- Our permanent team of 24 driven professionals is positively critical in the competition and makes a difference every day.
- In addition to our own team, a flexible shell of independent professionals is fully trained in our methodology and can therefore be used quickly and flexibly in multiple regions in multiple languages.
- With more than 250 clients, we have references in almost every industry (profit and public sector) and organizational size.
- The partnerships with our software suppliers are at a strategic level and on the basis of reciprocity.
- Our office in the Rotterdam region is set up as home and as a training location for our team, customers and relations.
- We are used to working internationally and have all materials available in Dutch and English.
- It's just fun to work with and at Silverside. We work hard, but don't forget to have fun too!