Change Phase


Ready (we’ve got the plan). Set (the gear and resources have been acquired). Go!

The Change phase in our PACE methodology is focused on executing the adoption strategy we developed for your organisation, to instill change and transformation toward becoming a collaborative business. This is where the vision of the Plan phase and the preparation of Acquire join together and start making a practical difference in how your people work together.

Our Change Management Approach

  • Recognizes that people are motivated differently and therefore understanding what motivates each person is central to creating transformation in their work. Our work on uncovering and leveraging motivation, is based on research by Everett Rogers (Diffusion of Innovation) and Jung’s model of typology for personality types.
  • Leverages specific adoption strategies to equip people with the capability and behavioural practices to use the new collaboration concepts and gear in their work, usually starting with the work scenarios identified during the Plan phase. The strategies we use are drawn from research by David Allen (Getting Things Done), Stephen Covey (7 Habits of Highly Effective People) and Michael Sampson (User Adoption Strategies).
  • Emphasises the importance of communication to inspire a new way of working. Starting with WHY is essential to the transformation to a collaborative business, followed by HOW to get there, and finally WHAT actions need to be taken. Our communications approach is based on research by Simon Sinek (Golden Circle from Start with Why) and Robert Cialdini (Influence).
  • Identifies learnings during the Change phase that can be used to increase the effectiveness of ongoing adoption activities in your organisation. The regular checkpoints of the 3-year goal/3-month race plan are a structured process for incorporating learnings on how adoption works in your organisation. As necessary, unstructured approaches for incorporating learnings are also used.

Unique Blend

What makes Silverside special is our multi-disciplinary approach encompassing psychology, sociology, biology and technology to make change management work across the business-, technical- and people aspects.