The impact of Trust in Teamwork

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In November, Silverside participated as a sponsor at the European SharePoint, Office 365 & Azure Conference 2018 in Copenhagen. We already wrote about how great this experience was in the blog More User Adoption, Less Technology.

During the event we had the occasion to meet fantastic people, share and confront our ideas with them, getting to know new perspectives, novelties and new ways of working. We also had the chance to interview some new friends, who were willing to share with us their perspectives, opinions and knowledge.

One of these is the company Solu Digital from Finland. Solu Digital is a Microsoft gold partner that provides knowledge management and analysis models for today’s complex business world. At the ESPC conference, they had the booth number 69. After attending a session about the inner and outer loops of Office 365, we were walking through the different booths and we got engaged with this company, attracted by a big word on their wall panel “TRUST”. Why during a technology conference focused on Office 365 these people are showing and promoting the word “TRUST”?

So, curious about the answer, we started talking with Henry Scheinin, CEO and partner, and his colleague Hanna-Mari Ilola. They explained that they produced a whitepaper on trust. Henry uses these words to describe their work:

“We conducted a research to formulate of a whitepaper, on virtual teams and their success factors. We found out that trust is one of the key success factors of virtual teams. We want to facilitate the creation of a swift trust by bringing more transparency and quality of governance to the creation and management of Teams and Groups in Office 365. This way, we are facilitating better collaboration. Our whitepaper was created together with a Finnish academic consulting company called “Deduktia”. The paper was written in three steps. The first step was to do an interview with our customers to formulate the correct research problems. Next, Deduktia’s researcher, Dr Emma Norbäck did a meta-analysis on what scientific literature and discussion have to tell about these specific problems. The third step was to create a whitepaper on the key findings in the study and to translate our research into actionable points for organizations.”

The main result of their research is that trust is a key factor among teams, especially if we are considering international remote teams that have to work together in the modern digital environment. The work of Solu Digital confirms what Silverside believes in and what we explained in our blog: Trust in teams is the core ingredient of collaboration! Silverside had the pleasure to interview Henry and Hanna-Mari and they shared not only information about the whitepaper but also about their main takeaways from the European SharePoint, Office 365 & Azure Conference. Here below, we present you a short extract from the interview with them.