PACE approach

How to change user’s behavior?

We all have some behavior that we would like to change in ourselves or encourage others to change in a positive way. Sometimes we see the clear value of doing things differently, but for some reason, we do not change our behavior.

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How to get the most out of your Microsoft Office 365 investment?

Migrating to Microsoft Office 365 can cost organizations a lot of money. The investment is huge. But how do you know whether and how your employees are going to use and exploit the possibilities that Office 365 can offer them in terms of productivity, collaboration and smart working?
By helping your end-users understand how those capabilities can improve their team collaboration and simplify their day-to-day tasks, you can make some positive changes for your company, starting to act for your return on investment. Yet, a proper user adoption and change management strategy is what you really need.

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What If (Part 1)

Once upon a time there was a person with an idea; whether the person was a male or female didn’t matter for the sake of this story, but the idea mattered.

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Remote Team Work: How to communicate efficiently in the digital age?

Remote team working is becoming a habit. Yet, people who work on remote teams still face many challenges that require new collaboration skills to be faced. the challenges of digital interactions and remote team working cannot be solved by the technology teams use. Miscommunication is always a high risk, but by understanding the new rules of engagement and building the right communication skills among the team members, can help remote teams to work more efficiently, facing the challenges that our digitally-driven age brings.

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How to make IT service desk’s life easier?

A help desk provides end users with support and information related to a product or service offered by a company. A help desk’s main purpose is to troubleshoot issues or problems and also guide end users about a product or service such as computers, software, electronic equipment etc.

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