PACE methodology

eBooks

After more than ten years of experience with many customers we are ready to share our knowledge in our ebooks. They are a useful tool for everyone who is interested in topics like change management, user adoption strategies, PACE methodology, team collaboration and much more. They offer a clear and versatile guideline that applies to all situations in real life.

Plan PACE methodology

Let Technology improve how work gets done

Technology itself doesn’t improve your business results. The reality is that it’s what you do with the technology that delivers the benefit

Having Microsoft 365 won’t instantly solve your probelms, improve productivity and facilitate your work processes. You need to implement the technology and make sure it will be adopted by your employees. That’s when you will start seeing the real benfits for your business. 

This eBook is about how you can get the most out of your technology. How is your implementation and adoption project? Download the eBook and find out!

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Plan PACE methodology

Your Journey from Skype for Business to Microsoft Teams

If you think that migrating from Skype for Business to Microsoft Teams it’s only about a change of app. then this eBook is for you!

As a Skype for Business customer, migrating to Microsoft Teams can be confusing. This change entails a complete business transformation, new ways of working and change management. 

In this eBook, we will guide you through the upgrade possibilities, technical migration and user adoption of your new meeting, calling and collaborating app: Microsoft Teams. 

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Plan PACE methodology

User Adoption for Office 365:How to Lock-in a Return-on-Investment

How much do you pay every month for your employees’ Office 365 subscription? 

How are you getting the most out of your Office 365 investment?  The real value of Office 365 comes when you and your employees start changing work processes to take advantage of the capabilities in Office 365. This is the core adoption issue. 

In this eBook, we look at various ways of examining the return-on-investment possible with Office 365.

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Plan PACE methodology

The importance of good communication in user adoption

The implementation of new technology without a proper communication strategy is going to be a disaster. And this will be the case also for Office 365 if a communication plan before, during and after its implementation is missing. 

That’s why designing a good communication plan is vital for the success of your project. 

Download our eBook “The importance of good communication in user adoption” and get the knowledge and guidance you need for your Office 365 communication plan!

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Plan PACE methodology

Architecting smarter meetings

Your agenda is filled with meetings. You cannot go on with your tasks, meetings are often a waste of time, you feel frustrated. Well, if this sounds familiar, don’t worry. It is perfectly normal (and actually fashion) to hate meetings. 

Stop this meeting madness. Learn how to avoid bad meetings. Start architecting more effective and productive meetings.

Download our eBook “Architecting smarter meetings”. 

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Plan PACE methodology

Create your User Adoption Strategy for Office 365

You made Office 365 available in your organization, but productivity and collaboration are not rocketing as expected. This is frustrating. To turn this around, what you need is building a proper User Adoption strategy for Office 365. 

In this eBook, you will learn a new perspective about user adoption for Office 365, together with the main components of a successful Office 365 adoption strategy. Our eye-opener approach of the satisfiers (motivator factors) and dissatisfiers (hygiene factors) of user adoption, will make your Office 365 adoption strategy easier. With the necessary guideline, knowledge and advice, you can create the best Office 365 adoption strategy… And let productivity rocket!

This eBook is divided into two parts. Part one addresses the dissatisfiers factors of user adoption, while part two is dedicated to the satisfiers. After downloading the first part of the eBook, you will automatically receive the second part per email after a couple of days. 

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Plan PACE methodology

Wanting to use instead of having to

Office 365 offers many applications in the cloud. These tools enable employees to collaborate, find and use expertise and information they need to accomplish their daily tasks. Yet, many organizations struggle with the real efficient use of their collaboration platform. How can we get employees to want to use Office 365, rather than telling them they have to? How do we get everybody to work using Office 365?

To make the adoption of Office 365 more successful, Silverside created the Change approach. Do you want to know more about the Silverside change approach? Find more in our eBook ”Wanting to use instead of having to”.

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Plan PACE methodology

Resistance to Change

Why is it so hard for organisations to get employees to start using their collaboration platform? Why do people not just make the most out of Office 365, when they seem perfectly capable to use Facebook? Many organisations struggle with the real efficient use of their collaboration platform. Often the focus for adoption (if there even was any) is aimed at training in how the tools work. Research indicates tools are only effectively used by 10-20% of your employees. How can we make maximum use of the possibilities? How can we get employees to want to use Office 365, rather than telling them they have to? In short: How do we get everybody to work using Office 365? You can find the answer to these questions in our eBook ”Resistance to Change”.

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Plan PACE methodology

Silverside Collaboration framework

Silverside’s collaboration framework makes it easier to embrace a software platform like Office 365. Office 365 is frequently introduced with a simplistic approach that undermines the possibilities. Often organisations look at the tools Office 365 offers, and subsequently describes what they can offer. Our approach at Silverside is to tailor your collaboration platform to your collaboration needs, using a colour language to differentiate between four communities: Community of Practice (Blue), Project Community (Red), Team Community (Green), and Community of Interest (Yellow).

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Plan PACE methodology

Silverside Communication Plan

There is a strong need to communicate to all employees what the reasons for a change project are, and what the consequences of a software implementation or migration will be for them. Silverside advises to use an adoption strategy that focuses on communicating not just the “What” like traditional projects often do, but also (and more importantly) the “Why” and “How” of the new functionalities. This communication plan template is part of an adoption plan for a migration or implementation of a new collaboration platform. The scope is to stimulate the usage of the collaboration platform among all employees within the next 3 months, providing relevant information. You can find The Communication plan in our eBook.

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Plan PACE methodology

Silverside Adoption Plan

To increase the end-user adoption of software we have created a mix of successful international concepts and methodologies in one Silverside adoption plan. Our change methodology helps you to make change easier. This template helps you create your personalised adoption plan.

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Silverside eBook

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User Adoption for Office 365: How to Lock-in a Return-on-Investment

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