After more than ten years of experience with many customers we are ready to share our knowledge in our ebooks. They are a useful tool for everyone who is interested in topics like change management, user adoption strategies, PACE methodology, team collaboration and much more. They offer a clear and versatile guideline that applies to all situations in real life.
Office 365 offers many applications in the cloud. These tools enable employees to collaborate, find and use expertise and information they need to accomplish their daily tasks. Yet, many organizations struggle with the real efficient use of their collaboration platform. How can we get employees to want to use Office 365, rather than telling them they have to? How do we get everybody to work using Office 365?
To make the adoption of Office 365 more successful, Silverside created the Change approach. Do you want to know more about the Silverside change approach? Find more in our eBook ”Wanting to use instead of having to”.
Why is it so hard for organisations to get employees to start using their collaboration platform? Why do people not just make the most out of Office 365, when they seem perfectly capable to use Facebook? Many organisations struggle with the real efficient use of their collaboration platform. Often the focus for adoption (if there even was any) is aimed at training in how the tools work. Research indicates tools are only effectively used by 10-20% of your employees. How can we make maximum use of the possibilities? How can we get employees to want to use Office 365, rather than telling them they have to? In short: How do we get everybody to work using Office 365? You can find the answer to these questions in our eBook ”Resistance to Change”.
Silverside’s collaboration framework makes it easier to embrace a software platform like Office 365. Office 365 is frequently introduced with a simplistic approach that undermines the possibilities. Often organisations look at the tools Office 365 offers, and subsequently describes what they can offer. Our approach at Silverside is to tailor your collaboration platform to your collaboration needs, using a colour language to differentiate between four communities: Community of Practice (Blue), Project Community (Red), Team Community (Green), and Community of Interest (Yellow).
There is a strong need to communicate to all employees what the reasons for a change project are, and what the consequences of a software implementation or migration will be for them. Silverside advises to use an adoption strategy that focuses on communicating not just the “What” like traditional projects often do, but also (and more importantly) the “Why” and “How” of the new functionalities. This communication plan template is part of an adoption plan for a migration or implementation of a new collaboration platform. The scope is to stimulate the usage of the collaboration platform among all employees within the next 3 months, providing relevant information. You can find The Communication plan in our eBook.
To increase the end-user adoption of software we have created a mix of successful international concepts and methodologies in one Silverside adoption plan. Our change methodology helps you to make change easier. This template helps you create your personalised adoption plan.