Webinar: Insight into Sales Meetings Done Smarter: Meeting Notes with Microsoft Teams and OneNote

Last week our senior consultant Sasja Beerendonk held a webinar Insight into Sales Meetings Done Smarter: Meeting Notes with Microsoft Teams and OneNote
The workshop was focused on insights into how to do sales meetings smarter sharing the real-life experience of an international Silverside customer Omron Healthcare. She presented the concrete methodology used to help the customer achieve what they needed regarding sales meetings.
Silverside philosophy teaches that first, you should learn how to use in the best way the tools you already have to work smarter. However, sometimes, from Silverside working practice we see that this is one of the most challenging actions for users in a process of changing the way of working.

In the specific case of Omron Healthcare, an international client spread out across EMEA, the sales organization wanted better insights from meetings held with large customers or resellers of their products.
They needed more alignment between the regions and countries sales meetings. The current practice meant each regional or even sub-regional team had their own way of working, with many different forms of meeting notes taking, in many different formats (Word, Excel, paper-based, or other forms), and in many locations (laptop hard drives, shared network drives). Consequently, there was no single place to be able to find all sales meeting notes.
The solution? Using OneNote notebooks in each channel in Microsoft Teams where salespeople share their meeting notes for that region. Subsequently, each regional notebook is set up, with section groups, sections, and pages.
By watching this webinar, you will be able to learn practical Office 365 Client Use Case and specifically, centralizing sales meeting notes with Teams and OneNote.
Moreover, you will know more about how to design the Team channels and tabs, structure the OneNote notebook with specific access rights for section groups and using page templates. Lastly, another key benefit that this webinar offers is concrete information on how salespeople went through training, and what typical current behaviour was though to tackle.

The entire webinar has been recorded and can be watched for free just by creating a free account through this link:

Insight into Sales Meetings Done Smarter: Meeting Notes with Microsoft Teams and OneNote

Office 365 training: Collaborate as a Team

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Description

Do you want to get started with Office 365 in your organisation? Have you used Microsoft Teams yet in your organisation? With all the apps and possibilities in Office 365, what should we do to start ‘Collaborating as a Team’ effectively? Most organisations struggle with the real effective use of Office 365. Are you curious how to motivate your employees to start using Office 365 Teams? Learn how to get your employees to ‘Collaborate as a Team’ using Microsoft Teams in this free Office 365 training: Collaborate as a Team on 16th July 2018 at Silverside (Rotterdam).

 

About Collaborating as a Team

This training will help you get started with how to ‘Collaborate as a Team’ using Microsoft Teams in Office 365.
Microsoft Teams helps your team work better together. It’s one app that brings your team’s conversations, meetings, files, and notes together into a single place for open and seamless collaboration. This chat-based workspace combines chat, documents, people, and tools in one secure place.

 

What’s in it for you?

  • Learn how to work together as a team in Office 365, using Teams as a single place for all your conversations, files, planning and meetings.
  • Experience Microsoft Teams in a free 30 days demo environment, or participate with your own Office 365 account.
  • Get practical tips and information on how to transform the way your team works using Microsoft Teams.
  • Re-think the tools teams use today, with all the new possibilities Microsot Teams offers.
  • Get examples of practical use cases for using Microsoft Teams for sales, marketing, customer service and legal.
  • Get 45 days of free online training with QuickHelp.

Full program

08:00 Walk-in with coffee/tea & optional breakfast
09:00 Me – We – Key: When to use what
09:30 A new way of working: From ‘Send to’ to ‘Share with’
09:50 Getting to know Microsoft Teams
Have fruitful conversations
Share & Collaborate on files
Stay on top of what’s going on
10:50 Building your Team
Hands-on experience of Microsoft Teams and building the work scenario for your team
11:50 Team examples for marketing, sales, customer service and legal
12:10 Get your employees started
QuickHelp demo
Silverside PACE
12:30 Wrapup & Lunch

 

Register now for free!

Date: July 16
Start: 9:00 / End: 12:30
Location: Siverside, Rivium Qudrant 75, Capelle a/d IJssel

Office 365 training: Co-authoring documents

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Description

Do you want to get started with Office 365 in your organisation? Have you used Microsoft Teams, OneDrive and Office online yet in your organisation? Most organisations struggle with the real effective use of Office 365. Join this free Office 365 training: Co-authoring documents to get started.
There are many apps and possibilities in Office 365 to make co-authoring a smooth and effective process. But many employees lack the skills, or are stuck in old habits using outdated tools. How can employees be more effective in co-authoring documents? Are you curious how to motivate your employees to start using Office 365 in a smart way?
Learn how your employees can start ‘Co-authoring documents’ using OneDrive, Teams and Office in this free training Co-authoring documents on July 23rd 2018 at Silverside (Rotterdam).

 

About Co-authoring documents

This training will help you get started with how to ‘Co-author documents’ using Office 365. With Office and OneDrive or Teams, multiple people can work together on a Word document, Excel spreadsheet, or PowerPoint presentation. You can save files online, share them with colleagues, and start document collaboration. Use automatic versioning and version management, add and review comments, co-author simultaneously, annotate, use the newest Office features for reviewing, and control what types of changes people can make.

 

What’s in it for you?

  • Experience Office 365 in a free 30 days demo environment, or participate with your own Office 365 account.
  • Learn how to work together efficiently on documents with all the great new features of Office 365.
  • Get practical tips and information on how to transform the way your team works using OneDrive, Microsoft Teams and Office.
  • Re-think the tools and practices teams use today, with all the new possibilities Office 365 offers.
  • Get 45 days of free online training with QuickHelp

 

Full program

08:00 Walk-in with coffee/tea & optional breakfast
09:00 Me – We – Key: When to use what
09:30 A new way of working: Stop doing email and fileshares, Start doing OneDrive and Teams
10:00 What is co-authoring?
Group excercise
Process flow: OneDrive to Teams / Start with Teams
From ‘Send to’ to ‘Share with’
From work in progress to finalise
11:10 Collaborate on files interactive demo and excercises
Use different apps and devices (Open from Teams, from Office from Desktop or mobile)
Co-edit in Office online or in Office desktop
Versioning done right
Annotation using Draw
Sync files for offline use
Conversation about files: Conversation, Comments, Chat, Meet face-to-face
Add final touches (spelling/grammar, translate, smart lookup)
Distribute the file (save as pdf, prevent editing, finalise)
Add an apporval flow
12:10 Get your employees started
QuickHelp demo
Silverside PACE
12:30 Wrapup & Lunch

Register now for free!

Date: July 23
Start: 9:00 / End: 12:30
Location: Siverside, Rivium Qudrant 75, Capelle a/d IJssel

Notes from the Keynote at the SharePoint Conference 2018 - May 22, 2018

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The SharePoint Conference North America 2018 in Las Vegas is the place to be this week if SharePoint is critical to the collaboration strategy at your organisation. For those not able to attend in person, a complimentary webcast of the two-hour keynote was streamed live, but of course, you miss the hundreds of sessions on offer during the three days of the conference.

During the keynote, Jeff Teper and his team recounted recent updates to SharePoint Online, previewed coming changes, and made a splash with some new ideas.

Here’s the key five points I took away from the content-packed keynote:

 

  1. Microsoft continues to find cool ways to leverage the Microsoft Graph, a background service that analyses what people are doing and creates connections between people and content. The ultimate realisation of the Graph vision is when experiences in Office 365 – for example, search in SharePoint, inviting collaborators into a Microsoft Word document, or sharing a document in OneDrive with others – just always seems to put the right person or search result at the top of the list. If the Microsoft Graph seems to be reading your mind and inferring your intent, then it is working as designed.
  1. Microsoft continues to improve the “meat and potatoes” of SharePoint – document libraries and lists. One of the demos showed real-time updates to the items in a list, without having to refresh your screen. Another showed the coming addition of document library capabilities – such as group and conditional column formatting – to the document library web part. The first increases the here-and-now usability of SharePoint lists and libraries, because you never have to refresh the screen to see what’s new and changed. Changes by others are automatically displayed, for both existing and new items or documents. The second increases the consistency of the user experience across SharePoint; capabilities available to the user in the full document library experience will also be available through the associated web part.
  1. Microsoft Teams will be receiving more SharePoint goodness over coming months, including column formatting for lists and libraries and the ability to include SharePoint pages within a Teams workspace. The addition of SharePoint pages has been announced already, but it will remove a design annoyance currently in place of having to link to a SharePoint page as a bland web page, not as a full SharePoint experience. Once again, everything is trending towards greater consistency, similarity, and integration across the destination experiences in Office 365. What works in one place should work in all places.
  1. Microsoft previewed SharePoint spaces, a new mixed reality way of browsing and consuming content in a SharePoint site, with support for navigation using HoloLens and other headsets (see image above). SharePoint spaces are intended to be as easy to create as a PowerPoint slide deck – click new, select a template, and start adding content. New 3D-aware web parts are offered, to enable the design and navigation process to be as seamless as possible. For lists and libraries that are image heavy, or that make sense to be visualised rather than read, SharePoint spaces is a great innovation. While updates to lists and libraries address the common everyday tasks of using SharePoint, mixed reality options create a whole new plane of coolness to explore.
  1. People matter – and individuals count. There were quite a few years when the SharePoint dream started to fade and languish, and it seemed like it was the end of an era. And then Jeff Teper came back as the champion of the SharePoint dream at Microsoft. He and his team have charted a new and expanded course for SharePoint, and in light of the continued momentum and innovations, the dream and reality of SharePoint is again firmly established.

Congres Intranet 2018

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This tenth edition of Congres Intranet 2018 is the day where the intranet, social media and the digital workplace come to the centre of attention.

When: March 22, 2018
Where: Jaarbeurs Utrecht, MediaPlaza 2.0

You can still register via this link!

In collaboration with Beezy, we are main sponsor of the event this year. In addition, Roland Driesen is responsible for the following session:

PACE Method for the new digital workplace of Flanderijn

Flanderijn is one of the largest existing debt collection and bailiff organizations in the Netherlands and has a national network with fourteen offices. More than 600 employees represent clients’ interests on a national, regional and international level. To support cooperation and communication, a new digital workplace has been introduced: Floor.

The biggest challenge in such environment is the balance between top-down communication (what you need to know) and bottom-up co-creation (the one you want to contribute to). The tension between direct result (within 3 months) and long-term manageability (over 3 years) also plays an important role here.

What if we can allow these forces to reinforce each other, instead of being counter-productive? With a mix of communities of practice, team communities, communities of interest and project communities, a balanced environment and the rules of the game (governance), are easily and unambiguously tuned.

In this session Roland Driesen gives a practical introduction to the used PACE method and how the collaboration framework at Flanderijn is used for the implementation of the new digital workplace, based on Microsoft Office 365 and Beezy.

ENGAGE 2018. DREAM EXPLORE DISCOVER

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Join us at Engage 2018!

We come together to celebrate digital power, learn from inspirational industry leaders. Our mission for tomorrow is to built an inovative future based on collaboration and technology.

When? May 22-23, 2018

Where? ss Rotterdam, Rotterdam, the Netherlands

We have two sessions on Tuesday, May 22

Community driven approach for content creation and customer support. During this session Roland Driesen will talk about PACE methodology that increases User Adoption of Microsoft and IBM platforms. During this event Silverside will launch the modules Collaborative Knowledge Base (CKB) and Ask The Pacer (ATP). In this session Roland will share the ideas and concept behind the PACE Online platform, a live demonstration of the new modules, the new business model for professionals and a technical peek under the hood.

Fit for summer! Use your IBM Collaboration tools smarter to make your work less stressful. This session will be interested for you if you raise questions such as: why do I feel like I need more time in a week? Why my work plan does not fit my schedule? How to deal with all those emails? Two Silverside experts Sasja Beerendonk and Roland Driesen will present IBM tools to help you stay on track, find what you need, and get things really done pro-actively.

Check the Engage 2018 timetable.

It’s FREE to attend!

Silverside is proud to sponsor this great European event.

ss rotterdamss Rotterdam, the former flagship of the Holland America Line

Silverside @ Engage 2017

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Engage 2017

Mon-Tue, May 8-9, 2017
Antwerp, Belgium
Elisabeth Center Antwerp, FMCCA

80+ Sessions, all in English.
TOP speakers from all over the world!
5 Tracks: Business & Strategy, Development, Administration & Deployment, Emerging Technologies and new Big Data & Analytics

Silverside is proud to sponsor this great European event. Especially this years edition as we will launch our PACE Online platform with the first module: the Collaborative Culture Assessment. This year we have four sessions:

Com05. The birth of PACE Online: From brainstorm to launch during Engage

Monday, May 8 | 14:45 – 15:30 | B. Okapi 2

Silverside is known for her PACE methodology to increase User Adoption of Microsoft and IBM platforms. PACE Online is the new platform to make these proven services and accumulated knowledge available and accessible to everyone—from wherever they are, and at a price point that makes sense.

This session will be the official launch of the first module of PACE Online: The Collaborative Culture Assessment. With this online survey we can automatically produce a specific report on your company culture and behaviour including a tailored advice for your User Adoption approach.

In this session Frans and Roland will share the ideas and concept behind the PACE Online platform, a live demonstration of the first module, the roadmap ahead and a technical peek under the hood.

Roland Driesen

Roland Driesen

 

Frans Mandersloot

Frans Mandersloot

 

Str12. Kawasaki’s collaboration journey at motor speed

Tuesday, May 9 | 14:45 – 15:05 | B. Okapi 2

Learn how adoption of Connections at Kawasaki Motors accelerated from pilots to general adoption for all of Europe. Connections grew through small Communities of Practice – proving real business value through real work scenarios. Work scenarios that replaced old ways of working with new ways to work. See how Kawasaki was leveraging adoption through Kudos Badges and a brand new XCC homepage.

 

Sasja Beerendonk

Sasja Beerendonk

 

Adm11. What about Docker?

Monday, May 8 | 16:00 – 16:20 | A. Okapi 3

With the new IBM Connections Pink coming soon a new architecture is introduced. This session will show you what Docker is and how you can use it and how IBM is using it in the Orient Me homepage that is included in Connection 6.0.

 

Gert van Kempen

Gert van Kempen

 

Str22. Change behaviour, one tiny habit at a time (Round Table)

Monday, May 8 | 17:00 – 17:30 | Table 2 Gorilla 1

Particularly with a social collaboration and communication platform employees can be dazzled with all the possibilities and the huge change it requires of them. For such a transformation you need more than training ‘how’ to use a tool, or even ‘why’ to use it. Tooling is the technology-push that makes new ways of working possible, but it does not make me change my work habits. To effectively change or start behaviour requires practice and we need to take small steps that are easy to do. Follow me along in how to make change possible through practising tiny habits. Learn about how this fits in the whole spectrum of user adoption strategies. Share your experiences and feedback with each other.

 

Sasja Beerendonk

Sasja Beerendonk

 

And the best news: It's FREE to attend.

 

Engage 2017

Michael Sampson is Joining Silverside as Research Consultant for PACE

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New Zealand-based author, analyst, and advisor Michael Sampson is joining Silverside as a Research Consultant to extend and improve Silverside’s implementation methodology for change management and construct the best quality content for the forthcoming PACE Online platform.

Michael is an internationally acclaimed guru on User Adoption Strategies, with seven published books on this topic. The Research & Development team will work from Silverside’s four offices worldwide on our knowledge base and the introduction of a new concept to facilitate and automate change management worldwide.

“Being a long-time fan of his work, I’m thrilled to be working with Michael Sampson on our PACE methodology . I believe together we can build a solid knowledge base and introduce a great new concept to make this available worldwide”, Sasja Beerendonk

With PACE Online, we will make our proven services and accumulated knowledge available and accessible to everyone—from wherever they are, and at a price point that makes sense. To extend PACE Online with the best quality content, Michael Sampson is joining the Silverside team.

“I have worked with the Silverside team across multiple projects during the past five years and have grown to value their approach to business and client service. I look forward to leveraging our common interests in user adoption and change management to help organisations with the transformation to a collaborative business.”, Michael Sampson

On February 20th 2017, Michael will start this important step during IBM Connect 2017 in San Francisco together with four other Silverside colleagues. Please reach out to us if you are also visiting this great event; it provides a great opportunity to get to know Michael in person or reconnect in his new position.

About Silverside

Silverside is a consulting organization specialized in assisting its ambassadors to inspire them, equip and motivate them to become a collaborative organization. The PACE methodology was developed to support our customers and partners in every step of the change process. Silverside has the ability to deliver this in EMEA. PACE Online is a platform in the works to make this accessible worldwide.

About Michael Sampson

Michael is the guru on User Adoption Strategies and consults to organisations around the world on customer success, organisational transformation, and achieving business impact with new technology. He lives in New Zealand.

More about Silverside Why We Exist.

Silverside starts joint venture to develop PACE Online

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Silverside and Lead Innovation started a joint venture on the 23rd of December to launch the PACE Online platform.

Our ambition is to increase employee productivity with the use of smart tools. ‘Change’, however, is not easy. With our PACE methodology we help IBM Connections and Microsoft Office 365 users with the transformation of an email culture towards a more collaborative organization. With our approach, we make the change easier, more accessible and more fun. In practice, this means that we can make 84% of the users smile.

To make this service and implementation methodology even easier and more accessible, the idea emerged to launch an online platform. With PACE Online we make our proven services and accumulated knowledge virtually available and accessible to everyone. Both physically and also in terms of budget.

To achieve PACE Online a joint venture is formed with Lead Innovation, a specialized development agency with a state-of-the-art development platform which proven end products. The next three years, a team of Silverside and Lead Innovation will develop a complete platform so we can facilitate and automate change management worldwide.

On May 8, 2017, the first version of PACE Online will go live during Engage in Antwerp. Please mark the pre-launch party on May 7 in your calendar. Details and registration will follow soon!

About Silverside

Silverside is a consulting organization specialized in assisting its ambassadors to inspire them, equip and motivate them to become a collaborative organization. The PACE methodology was developed to support our customers and partners in every step of the change process. Silverside has the ability to deliver this in EMEA. PACE Online is a platform in the works to make this also accessible worldwide.

About Lead Innovation

Development is a team effort! Lead Innovation supports organizations by developing innovative software both smarter and faster. We achieve this by using our own development platform for web-based systems and mobile apps.

 

Read more about PACE methodology. 

Engage 2016

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Engage (formerly BLUG) remains the only User Group in the Benelux focusing on all IBM Collaboration Solutions. This event is the cornerstone of the community and we are proud to be a Platinum sponsor. We also had 3 speaking engagements.

Evoluon1

Wednesday – 23th of March 2016

13:30-14:30: Is your company culture ready for collaborative business and which road to take?
Do you know what your employees need to collaborate effectively? How do you ask the right questions for needs rather than functionality? Do you know the perceived company culture? Your company culture is the start point for your social business journey. Where do you stand now?

16:00 untill 16:30: User Adoption do’s and don’ts
We believe the required change in behavior & real usage of your new Collaboration tooling is the biggest challenge for all companies.
Join this open round table to discuss best practices and pitfalls in User Adoption Strategies, ranging from technology to psychology.

Thursday – 24th of March 2016

10:15-11:00: To Verse or Not to Verse! SmartCloud required?
Still on ‘Lotus’ Notes? What is the next step? Are you enthusiastic about all the new things that IBM Verse can offer? But still on Notes and Domino on-premises and you don’t know how to get the new versions and/or if you are forced to the cloud?

 

More about company culture you can find in the article Where does the key for a successful business lie? The importance of Organizational Culture.

JUN 06-07: Social Connections Toronto – CA

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Join us on June 6 & 7, 2016 in the vibrant capital of Ontario, Canada.

We will be present at the 2 day event filled with good speakers, captivating sessions, lots of IBM Champions, a Gala night you won’t forget and of course the amazing Social Connection team.

At the first day Sasja Beerendonk has a session about Tiny Habits:
Change behavior, one tiny habit at a time

On the second day we will present together with customer SES:
A new way of Knowledge Networking @ SES

SEP 26-30: Microsoft Ignite Atlanta – USA

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Microsoft Ignite gives you five days of hands-on learning, industry insights, and direct access to product experts – all in one place.

With over 700 sessions, Interactive Digital Labs, direct access to product experts and deep dives and demos. There will be over 100 vendors at the expo, product roadmaps, vision and strategies. With one-on-one discussions and ask the experts – we will be there!

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