How to change user's behavior?
We all have some behavior that we would like to change in ourselves or encourage others to change in a positive way. Sometimes we see the clear value of doing things differently, but for some reason, we do not change our behavior.
How do we start changing the behavior? For example, you want to quit eating candies. And so, you tell yourself ‘’ I have to stop eating candies otherwise, I will be fat.’’ So what we do here is trying to scare ourselves with the negativity that might happen to us and we think that this leads to making a change. And this tactic is very widely used not only by individuals but also in many organizations and institutions for example by a government saying ‘’ stop leave trashes otherwise you will live in a dirty neighborhood’’ or by healthcare institutions ‘’Stop smoking. Smoking kills’’
However, research shows that warnings have a little impact on changing behavior. According to Dr. Tali Sharot research, when we think about negative consequences we tend to ignore them because we are not completely sure if this (the negative scenario) will happen to us for real, we prefer to ignore negativity and so this emotion is not the best stimulation for a change. However, positive emotions are encouraging people to change says Dr. Tali Sharot. We like to feel that we achieved something positive, even though it is a small step.
This model works for every kind of changes and the business world is not an exception. Indeed, nowadays in the global market, only those companies that can adapt to fast changes will survive.
Doesn’t matter in which market or sector you work, you have to always be dynamic, grow and learn a lot. But this is definitely easier said than done.
How can organizations deal with this challenging environment? Technology can certainly help. For instance, Microsoft Office 365 tools are revolutionizing the way of working in many companies around the world. They enable employees to be more productive, more efficient while collaborating more.
But what happens when these tools are so new for employees? This brings big changes to their working environment and daily routines. And when it actually happens, people are stressed twice: how to meet their deadlines while learning how to work with the new tools?
In general, employees are always stressed about new technologies coming into their workplace. They are worried about how disruptive this will be for them. Usually, they are worried and raising questions like: will I understand the new tools? will I be able to use and work with them? And the fear about how the change will affect their job causes reluctance to use the tool or to know more about it.
HOW TO TURN CHANGES INTO A POSITIVE EXPERIENCE?
Everyone wants to achieve positive results in a short period of time. Employees that are going through a change process are not an exception. So how we can offer them positive emotions in a change process that will not take much time?
Tiny Habits Program
A “Tiny Habit” is a simple behavior or action you do at least once a day, that takes you less than 30 seconds and that requires little effort. Every time you succeed in doing or embracing the new habit, you must celebrate. The stronger you feel a positive emotion after your Tiny Habit, the faster it will become automatic. So with small actions repeated regularly, we can easily transform our behavior at work. Hence, if you want to encourage people for changes, this method can be an easy way to bring some positive emotions for employees when they feel happy that they did a small positive step towards bigger results.
QuickHelp. 5 min per day to improve your digital skills
QuickHelp is a cloud-based training solution for Office 365 users, that is accessible anywhere at any time. This platform provides a lot of information that is useful for all end-users (from a non-advanced user to a very advanced user.) The majority of content is in videos, that are shot (from 1 to 4 minutes) and very concentrate. It also gives opportunities to sign up for ‘’events’’, webinars with Microsoft certificated trainers where participates can ask questions online.
By using QuickHelp all employees have a learning path to follow. A personalized account is offered, so every user can select learning videos based on their preferences regarding Office 365 apps. This learning platform provides up-to-date information so an advanced user can find new topics, meantime a beginner can follow the full program on a certain topic without having any information gaps. The most important, all information is accessible at any time and it’s simple to use. By taking only a few minutes per day to watch a video about the tool you would like to know more employees will have a positive feeling that they learned something. To do so employees were encouraged by the positive feelings and not by warnings.
In the process of changing our behavior emotions are playing an important role. We want to succeed and feel good about our selves. In a business environment, a ”change’’ usually is associated with new ways of working that cause stress. It means that employees have to accept and adapt to novelties. This negative feeling causes reluctant for a change. However, even though the change process is difficult and challenging, luckily, there are some tools and methods that can bring positive emotion to users and encourage them to change their behavior. Follow these rules and do small steps for big changes. And if you want to know more join our workshop Office 365 training: 5 min per day to increase user adoption!