eBook

The importance of good communication in user adoption
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Have you ever experienced an implementation of new technology, and found people were not aware of what was happening, or when, or what they needed to do? Or worse: there was no understanding of why we are even doing this?
 
Many things can go wrong in the communication phases of a project. Some examples are:
  • the communication is not planned, targeted or timed.
  • there is a communication overload that generates confusion
  • there is not a clear message that resonates in all communication messages
  • communication messages are not clear and targeted to a generic group of people, therefore nobody feels engaged
and so on…
 
By downloading this eBook, you will find out how to create a solid communication plan for your Microsoft Office 365 & SharePoint implementation projects. 
Change made easy for Office 365

PACE

Want to know more about PACE? Read our approach

eBook

Architecting smarter meetings
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Meetings. It’s a simple word, but one that usually draws a negative response from executives,
managers and employees alike.

The reasons are many and varied:

• We hold too many meetings;
• Meetings around here are inefficient and a waste of time;
• I spend so much time in meetings I can’t get any work done.

In this eBook, you will learn how to detect and ban bad meetings from your agenda. We will also explain how you can architect better meetings that will enable you to save time, ensure higher quality, and to be more productive and effective.

eBook

Create your User Adoption Strategy for Office 365
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This eBook describes what user adoption for Office is and why you need a proper strategy to get the most out of your investment. We elaborated a new perspective on user adoption for Office 365. We used the Herzberg’s two-factor theory of the satisfiers (motivators) and dissatisfiers (hygiene factors) to look at user adoption with fresh eyes. 

In this eBook, you will find an answer to these questions:

  • Why do you need an adoption strategy for Office 365?
  • How to create  a good and successful adoption strategy?
  • Which are the most important factors influencing your project? 
  • How do you motivate and involve your employees?
  • How to add some magic to your adoption project?

Creating a successful user adoption project has never been easier. 

Change made easy for Office 365

PACE

Want to know more about PACE? Read our approach

eBook

Silverside
Collaboration
Framework

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Collaboration Framework

Silverside’s collaboration framework makes it easier to embrace a software platform like Office 365. Office 365 is frequently introduced with a simplistic approach that undermines the possibilities. Often organisations look at the tools Office 365 offers, and subsequently describes what they can offer.

Our approach at Silverside is to tailor your collaboration platform to your collaboration needs, using a colour language to differentiate between four communities: Community of Practice (Blue), Project Community (Red), Team Community (Green), and Community of Interest (Yellow).

eBook

Resistance
to Change

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Resistance to Change

Why is it so hard for organisations to get employees to start using their collaboration platform? Why do people not just make the most out of Office 365, when they seem perfectly capable to use Facebook? Many organisations struggle with the real efficient use of their collaboration platform. Often the focus for adoption (if there even was any) is aimed at training in how the tools work. Research indicates tools are only effectively used by 10-20% of your employees. How can we make maximum use of the possibilities? How can we get employees to want to use Office 365, rather than telling them they have to? In short: How do we get everybody to work using Office 365?

eBook

Silverside
Adoption Plan

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Silverside Adoption Plan

To increase the end-user adoption of software we have created a mix of successful international concepts and methodologies in one Silverside adoption plan. Our change methodology helps you to make change easier. This template helps you create your personalised adoption plan.