The right approach: fix problems and learn at the same time with QuickHelp

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IT managers, how many calls and emails for IT support do you receive every day? What do employees do at work when they don’t know how to solve the problem with a tool? In a working environment people are encouraged to collaborate more and so Microsoft provided many apps for a better and more effective collaboration. However, sometimes employees can get lost in this variety of apps and their functionalities. What is more, people don’t know what they don’t know. In other words, there are many great functionalities that can help to work easier and solve the problem without constantly asking your IT support desk for help.

Quickhelp

This cause additional problems for business and raise questions on how to deal with a big amount of requests for IT support. How to educate people to use existing tools in a more efficient way?

There are some possibilities to improve the quality of IT support. Traditional training methods can be useful, yet very expensive.
To invite a trainer in the company requires a lot of money and time (salary, travel expenses, hotel etc). Another challenge is that the trainer can only teach as fast as the least advanced person in the workshop, to make sure all people can follow. What is more, all participants have to attend the training, otherwise information gaps can happen. This can prevent people not present in the meeting to fully understand the topic in depth. Or the trainer has to explain it ones again.
According to some research working professionals apply only about 15% of what they learn in many corporate training and development programs in many cases. This clearly shows that people tend to forget what they have learned so it means after some time the training needs to be repeated to maintain the knowledge.

Another option to educate employees is to send them to a workshop at external training companies. However, this is also time consuming and expensive for the organization, requiring anyway follow up actions to maintain the knowledge.
Another possibility is to ask for a help within your company. This option is definitely less expensive, however, is quite tricky. Normally people do not know what they do not know… and if they do know what they need to ask they need to know who is the right person with the knowledge and skills on this particular topic. And of course, the ‘’ right person’’ needs to make some extra time to help you. What you can always do is send an email or call your IT support desk, but since your question, in most of the cases, is not an emergency it will take some time to receive an answer…. You know it right?

It is not about learning… it is about fixing problems and this is not the right approach.

The majority of cases listed above is applicable in the situation when the employee encounters a problem. It means that people are looking for an answer only when something doesn’t work. This behaviour doesn’t encourage people to explore the tools and use new functionalities.

How to go from fixing a problem to learning and growing your knowledge? Wouldn’t be great to quickly get the answer by yourself?
A lot of businesses use Office365 products but as it was mentioned before people are armed with some many apps that they are lost in possibilities. It is said that regular users use only 10 to 20 % of features. However, if people spend some time practicing more with the tools, this makes a sudden change in productivity in their daily working life.

QuickHelp: find answers and learn.

Quickhelp is a cloud based training solution for Office365 users, that is accessible anywhere at any time. This platform provides a lot of information that is useful for all end-users (from a non-advanced user to a very advanced user.) The majority of content is in videos, that are shot (from1 tom4 minutes) and very concentrate. It also gives opportunities to sign up for ‘’events’’, webinars with Microsoft certificated trainers where participates can ask questions online. In the article Getting on-board quickly with QuickHelp I presented what this learning tool offers for its users.

By using QuickHelp all employees have a guidance to follow, it offers a personalized account, so every user has a unique account where he/she can select learning videos based on their preferences regarding Office 365 apps. This learning platform provides up-to-date information so an advanced user can find new topics, meantime a beginner can follow the full program on a certain topic without having any information gaps. The most important, all information is accessible at any time and it’s simple to use.

What’s new in Outlook? May 2018 Updates

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With the frequency of updates to Microsoft Outlook in Office 365, both long-time users and newbies receive new capabilities on a regular basis. In this blog post I want to look at two new additions in May 2018: Read Aloud and enhancements to the Bcc capability.

Option to listen to your emails instead of reading is another new functionality in Microsoft Outlook 

If you are an Office insider, you can enable this feature in your Microsoft Outlook by clicking File then Options, then Ease of Access and put a tick on a section Show read aloud and this option will appear in your home ribbon.

Silverside

Alert selecting ‘’Reply to all’’ when you are in Bcc

When you are creating an email you decide who is the main recipient (To:) and who needs to be in Cc (if it is necessary).
There is also a third control called Bcc. Both the Cc and Bcc abbreviation stands for carbon and blind carbon copies. You can use both in Microsoft Outlook, but before doing so effectively, you need to have some specialized knowledge.
In May 2018 Microsoft presented a novelty: Outlook will alert you with a message ” Your address was hidden when this message was sent. If you select Reply All, everyone will know you received it”.

The message window doesn’t display the Bcc control, but it’s easy to add. Open a new blank for an email, go to Options and click Bcc option in the Show Fields.

Outlook

 

Once the Bcc control is displayed, simply add contacts to it as you would the To and Cc controls. Bcc is optional.
Once you add this line, it’ll be available for all new messages until you click the option to disable it.

Who sees what?

Contacts in the To and Cc control will not see contacts entered into the Bcc control. But, the Bcc recipient sees everyone, except other Bcc contacts. The only person who can see Bcc recipients is the sender. If you open the message in your Sent folder, you will see everyone you sent the message to, including the Bcc contacts. When the To and CC contacts respond to the message by clicking Reply To All, the person in Bcc will not be included. It means that you can share information with those who need it but who are not interested in any follow-up discussion.

Where does the novelty come in?

If you click Reply To All, the To and Cc contacts will see your response. As a Bcc recipient, you or the sender might want to keep your participation quiet. So from  May 2018 onwards Microsoft Outlook will give you an alert after you selected Reply to all. This helps to ensure you don’t accidentally reveal that you received an original message. And safe the sender from an unpleasant situation with other recipients.

Find some gear Outlook tips in the article Drag and drop in Outlook! The simplest trick that will make your work much easier.

Drag and drop in Outlook! The simplest trick that will make your work much easier

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Think of how many tasks you get every day at work… How many new contacts do you make? How many expected and unexpected meetings appear in your calendar?
In old days people used their note books and sticky notes to plan their days until they got lost… now, those days are gone and seems like we all are stuck in a completely different loop: the variety of apps and technologies. Different platforms, software including Microsoft provide us plenty of possibilities to plan our day efficiently and to make our work life easier. The problem appears in the variety of apps and their functionalities that are sometimes overlapping and this creates even a bigger confusion. From a user’s point of view many functionalities can give more questions than answers… with the biggest one: WHEN TO USE WHAT? I believe this is the point in which users loose their motivation to use new apps and try out new functionalities.

Microsoft Outlook isn’t just an email app, it is a personal information manager. Having everything in one place has its advantages, but there are still ways to use all these features more effectively.

So let’s start simple with an effective trick about how to make things easier using Microsoft Outlook.

How to organise my emails by putting them in the right category:

Open your Outlook and find the row on the bottom left side of icons: email, calendar, contacts, tasks. Drag the line to the right side to see all possible icons.

Silverside

Did you receive a new email with some tasks for you?
Just drag and drop the email to a New Task folder and create a task for yourself with a start and due date. Set your status and reminder if its necessary. All information for an email is visible in the task you created.

Outlook

The email you received needs more discussion? Create the meeting about this topic by dragging and dropping the email to a Meeting folder. Set the date and time. Invite people by clicking ‘Appointment’ at the navigation row on top and selecting ‘Invite Attendees”.

Outlook

 

Drag and drop an email to a Contacts category and make a new contact on your Outlook by filling all details you need of the person that sent an email.

Simple, right? Save your time !

Getting on-board quickly with QuickHelp

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Microsoft has sponsored an amazing user adoption initiative. The QuickHelp program created and almost instantly updated by Brainstorm Inc. We at Silverside are proud to be the first company based in The Netherlands to collaborate with BrainStorm, providing our customers with this great learning tool. At our company, we recently began using the platform for our own internal user adoption programme.

Every Microsoft user is constantly surprised by new opportunities. Which means we have to discover and explore new functionalities and what normally concerns us the most, are about what we don’t know. However, every functionality that may be making our work so much easier, we just need to know what we have.

 

Let’s see what QuickHelp offers

Having a platform personalised to your organisation, language and preferences for topics mean you can very specifically find topics (or are offered learning plans) which can be followed when it suits you, skip or watch a video again as you require. Read about the benefits of personalized QuickHelp profile in the article QuickHelp: a learning tool for all employees.

Quick Help

 

QuickHelp also offers learning events that are regularly planned which you can register to join at a time that suits you. Pick to learn about a topic as you require the skills.

Quick Help

 

Training videos are generally short 1 – 5 minutes is probably average. There are a number of Microsoft published videos in between those created by Brainstorm as well as regular polls to find out how you are experiencing the information, allowing the platform to improve on what you (or your colleagues) are being offered. Understand what level of expertise you already have or what functionality you are already familiar with. For those of us who prefer keeping a quick guide handy there are guides you can print and keep at hand. Or add them to your favourites and you can review them as required.

Explore Quick Help and make your learning process more interactive and easier!

How to use Microsoft Teams to effectively prepare for a meeting

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Think of the amount of meetings you have in a week… many of them! According to Bain & Company’s Time Management study from 2014, 15% of an organization’s collective time is spent in meetings. It is estimated that senior executives spend 50% to 75% of their time in meetings with each other.

It could be a massive problem, but Teams offers a simple solution.

What we can do differently? Maybe better? Our time is one of the few resources we can control. Microsoft Teams helps us and offers some great functionalities to use in order to reduce stress and time we spend for a meeting preparation.

It is not a big problem if you need to invite only few people, but what happens when the meeting is required for 100, 200… people? You need to send all invitations, share relevant documents and present the agenda of the meeting for a huge amount of collegues.
Hence, without any doubt, preparation for a meeting requires time. However, Microsoft Teams can help you and other members of the meeting spend less time for a functional part of the preparation and have more time for content part.

Let me show you a fast way how to send meeting invitations using Teams channels.

1. Go to your Teams, select Meetings on the left side of the navigation row, click on ‘’Schedule a Meeting” at the bottom of the screen.

2. Select the right channel within your team. This ensures that all users that are in this channel will receive an invitation for the meeting. Also add a title, select the location, time of the meeting, present the agenda and objectives.

 

3. By selecting the channel, you do not need to send invitations for every person individually and manually. All participants will receive an invitation and notification in their outlook app and within Teams.

What is more, those participants that can not attend the meeting at a given location, they can do it virtually!

How? Every invitation that was sent has the link “Join Microsoft Teams Meeting” to directly join the video call within Teams that will be active during the time of the meeting.

By joining the meeting in Teams, all participants can access all the files and documents that are in the channel and relevant for the meeting. In this way, all employees can be well prepared for the upcoming meeting in advance.

 

How to plan your time working in Microsoft Teams? Get Planner!

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Microsoft Teams, since the day it was launched, has become a handy tool to use for communication with your co-workers and friends within your company and outside. Specifically, Teams is one of the newest additions to Office 365. It is described as a chat based workspace and a collaboration hub, used to share information, have team or private discussions, plan tasks and meetings and even for connecting to external data sources. A great way to become a more collaborative business.

Recently, working within Teams on an important project, our group had to postpone the work, because one member of the team missed his deadline… he simply forgot.

There is no one to blame…

Since, we all work in such a complex and dynamic environment it’s easy to get lost in those thousands of tasks and deadlines.
How we can help ourselves and our colleagues to feel more relaxed and get around to all tasks they need to do?

Can you imagine working on a desk with no post-it notes or reminders, scraps of paper or other old-fashioned tools to remind yourself.

While working on different projects you need to give different tasks to different colleagues and keep communicating with them.

Easy solution! Use Microsoft Planner within Teams.

1. Choose the right team and the channel that is relevant to the project you are working on. Click on the Plus sign, to the right of the tabs ”Conversations”, ”Files”, etc.

Teams

2. Search for the Planner App and select it. Give it a relevant name, choose whether to notify the team that it has been added to the channel. It may also be possible to add an existing Plan to the Team channel.

Teams

3. You are ready to use the powerful functionality of Planner to ensure no tasks are ever forgotten or overlooked again.

Teams

4. Tasks can only be allocated to members of the team, select one or more team members and they will automatically be notified and reminded of their deadlines.
Teams

5. To edit a task, click in the space with the name of the task to access more options.

Teams

6. Insert more information. The person that the task was assign to can also edit the Bucket, Progress, Start Date, Due Date of this task and also can cement. By doing so, people can communicate and collaborate more effectively.
This is what we want, right? Try it.

Teams

 

You can find more about Teams in the article Microsoft Teams and Smarter Meetings written by Michael Sampson.

QuickHelp: a learning tool for all employees

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Silverside is proud to be the first company based in The Netherlands to collaborate with BrainStorm,  providing our customers with a great tool: QuickHelp.

The BrainStorm QuickHelp™ Program is a Microsoft-sponsored project created to help end users, all levels employees and also managers to be more satisfied and efficient while using technologies.

By subscribing to the QuickHelp program,customers will receive company-wide access to the QuickHelp platform. This inspires the whole organization to achieve the maximum productivity, by engaging users and improving user adoption and learning.

What are QuickHelp Customer’s Benefits?

  • Drive adoption and usage of Office 365
  • Work smarter and more efficiently with Microsoft applications
  • Reduce help desk and training costs
  • Increase employees engagement
  • Ensure employees life long learning
  • Maximize software investment
  • Increase organizational productivity and effectiveness

Here are listed only some benefits. Find out what other benefits QuickHelp offers you. Every person can see different advantages, because this program gives you a personalized account. Hence, every person can select topics based on needs, preferences and  interests, from both personal and professional perspective.

What is the benefit of the personalized Quick Help account?

Nowadays business talks a lot about the benefit of collaboration. To have a productive and effective collaboration, we need the right people.  Quick Help offers us a personalized account. Every user has a personal account where your just have your knowledge and select the preferences regarding Office 365 apps. What is more, Quick Help gives bonus points for taking time for learning. By using these points the tool ranks every user.

This allows to find existing experts within your company for different Office 365 apps. Hence, when it comes to collaboration, the right person is the one who can help others the best, because she has the best combination of skills and knowledge on the topic. This is about finding the right person who already has some knowledge on different Office 365 apps and has the possibility every day to learn more by using Quick Help. This person can bee seen as an expert in a particular topic,  and the right person to ask once other employees need some help or advices regarding different topics.

 

Signing in QuickHelp and personalizing your profile is easy and quick.

  1. Sign in and start personalizing your account. Enter your personal details and a profile picture.

 

Quick Help

2. Enter your prior knowledge. Select your preferences based on how often you use the apps.

Start learning!

 

 

 

Is Microsoft Teams overcoming Slack?

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Microsoft Teams, since the day it was launched, has become a handy tool to use for communication with your co-workers and friends within your company and outside. Specifically, Microsoft Teams is One of the newest additions of Microsoft Office 365. It is described as a chat based workspace and a collaboration hub, used to share information, have team or private discussions, plan tasks and meetings and for many more activities to become a more collaborative business.

Collaboration brings success!

As we work more and more in an environment that is based on collaboration, Microsoft decided to help us with the launch of Teams. This platform combines meetings, contacts, conversations and content, enabling us to work in a more collaborative way.
What is more, Teams is connected with other Microsoft apps. However, not everyone who has the access to other Microsoft tools knows how to use them properly. So Team is a customizable collaboration tool that enables its users to do all activities in one digital location.

After Teams was released, it had an immediate success and was named as the main competitor of Slack. Slack is a cloud-based set of proprietary team collaboration tools and services. The name means literally “Searchable Log of All Conversation and Knowledge. It can be described as a mix of persistent chat channels organized by topic, as well as private groups and direct messaging. All content inside Slack is searchable: all types of files, conversations, and people. To provide more functionalities for its users, Slack integrated a huge amount of third-party services and supports community-built integrations. For example, the biggest services that are integrated into Slack are Google Drive, Trello, Dropbox, IBM Bluemix and many more.

             TEAMS                                                                       SLACK

Teams_vs_Slack

To be more clear and specific let’s have a look at the table. Microsoft Teams has mention alerts functionality, also supports two factor authentication, rudimentary data leakage prevention system, threaded replies functionality and offers a possibility to add external users. Yet, Teams doesn’t  provide a free version for users.
This table presents the similarities and differences between Office 365 and Slack. However, in every case the needs of a user are different and context dependent. Evaluate the differences and make your choice!

 

You can find more information about Slack Slack’s Success and the Future of Enterprise Social Networks.

How to help employees embrace new technologies?

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The biggest challenge that technologies bring to business is user adoption: getting employees trained on new tools of working. At first, employees are stressed about new technologies coming into their workplace. They are worried about how disruptive it will be for them. Usually, they are worried and raising questions like: Will I understand the new tools? Will I be able to use and work with them?  When employees are told that new technologies are coming into their workspace, they get stressed and feel under pressure. And so, the fear about how the change will affect their job causes reluctance to use the tool.

One of the biggest mistakes that companies do when they implement the new technology, is thinking that the date when that technology is introduced, correspond to the starting date of its usage. The key to a successful implementation of the new technology is to involve and train people before they actually start using the tool. They need to understand the benefits, having full support while using it. You can have the greatest technology, but if your employees do not embrace it, is simply a waste of money and time.

Silverside

Let’s take a look at some strategies that may help employees embrace new technologies.

1. Turn the new technology launch into an event. It is important to make people excited about new ways of working with new tools. Host the special event for the new technology launch and invite all employees to attend. Company leaders have to explain the importance and all benefits of this novelty. By showing employees real-life examples of how the new technology makes their work easier you will arise the curiosity and motivate them to be more engaged.

2. Always remind your employees about the new tool you have. There are some easy and inexpensive ways to keep the new tool as an important topic and remind people the reasons why they should use it. For example, invite all employees to share their thoughts about the new tool on a weekly basis. Or create a post that highlights the most important stages of the development and key events in the adoption process of the new technology.

3. Provide trainings. The company must be aware of the fact that every department might use the new tool in a different manner. Invite your employees to attend pieces of training where experienced users show how they use the new tool.
In order to succeed in implementing your employees to use the new technology, people must understand the importance of it and how this new tool can help them to work more efficiently. The right beginning is to clearly introduce the new tool before the organization actually starts using it. However, the most important stage is to provide all employees the support when they interact with the tool. Managers must be aware of the fact that there are different groups of people that react differently to changes. Hence, it is important to motivate each group differently and appeal to their specific needs and communication styles. The article Rogers Adoption Curve helps you understand your employees introduces these groups in a clear manner.

Productivity vs Efficiency: what is the difference?

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When people talk about productivity and efficiency, they use these words as they have the same meaning, but in reality they have a different focus. Hence, people must understand this differences to avoid misunderstandings.
Nowadays, when many companies want to grow, their leaders have to create a productivity mind-set in their organizations and cut all possible barriers. Yet, this approach differs from the focus on efficiency, that is strongly related to a management thinking that was dominant during the last decades. However, all these aspects are very important if a company wants to boost profitable growth. But what exactly do we mean when we say “productivity” or “efficiency”?

Productivity shows you the rate at which products are being developed or a task is being completed. For measuring productivity, you have to take into account some additional aspects such as the type of work, is it a physical or office, does it require some special requirements.
Efficiency is the comparison between what is really being done or produced and what can be done, taking into account the same amount of resources (money, time and labour). In other words, efficiency measures whether there is any waste in your company.

project management-silverside

Productivity

Productivity is about working smarter, not harder, while efficiency is doing more with less. Productive organizations are working on increasing their performance by changing the way people work to be more effective and reach better results. In regard to productivity, the assumption is that there is future work to do to raise value. So when an organization focuses on improving its productivity, they typically focus on things that matters to the customer in order to drive results that are required for an organization.

Efficiency

If a productivity is about doing new things, creating value and results,efficiency is lowering the costs. It focuses on reducing the cost of the work by finding cheaper way to do the same thing, it has an assumption that there is some waist to be cut. By recognising the potentialities for future value, management creates contexts to engage its people in what would happen to support growth. Hence, when organization is focused on efficiency, it tries to consolidate and standardize its work to gain cost efficiency through scale. Also, investing into sources for competitive advantage and managing for a positive result.

Yet, you can’t have one without the other and they both are very important parts of any successful company. Just remember the difference to avoid the confusion. You can read more how to boost your company’s productivity Be Productive by Choosing Productivity Scenarios: the Efficiency of Collaborative Approach.

Onboarding new employees: why it is important?

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Onboarding new employees: why it is important?

Onboarding new employees is one of the most critical cross-functional processes in a company. It is not an easy task to be productive when you just started working at a new company. However, it is even more complicated when a new employee is not provided with some basic devices, such as a laptop or a phone. There are some stories of bad experiences with onboarding where people didn’t talk to their manager for some weeks and had no clear tasks… Why does this matter? A study by the Aberdeen Group found that 86 percent of new hires decide to stay or leave a company within their first six months. This number shows how the right process of onboarding people effects results and reminds that every improvement in onboarding can have a strong positive impact for your organization. In addition, onboarding has the same importance when people are joining new projects or even a new department.

But do you really know what onboarding people is? It is about introducing people to new processes and information they need to have, both when they initially join your organisation and when they move into new projects, departments and areas of contribution. Helping people more quickly get up-to-speed enables them to make a better contribution and be more productive. Giving the new employee a lot of forms, documents to fill in and manuals to read, is not onboarding. Onboarding entails helping new employees acquire the knowledge, skills, and behaviors to become effective organizational members.

 

Silverside

 

How onboarding and productivity is related to each other?

How to be productive when you just started to work at a company? Good information relationship with your colleagues and team is relevant. Many research shows that new employees who have been able to build these information relationships with co-workers, are more productive. They are even more likely to perform better, being also more satisfied with their work.

The mistake that many companies do, is taking the wrong approach towards onboarding. This process is not about tiring trainings and long presentations. Instead, Onboarding means ensuring that every new employee knows all the key people required to get the job done and the goals accomplished. This also includes providing a platform to network with these key people. At this purpose, it is important to mention that social onboarding is closely related to finding the right person, who has the right combination of abilities, knowledge and skills to help or explain you more about a particular task. By doing so, new employees can see the people they are following and groups they are in. Employees can mentor each other and new employees can integrate faster. You can read more about a successful collaboration among employees Work less, do more by finding the right expertise.

MAKE IT COLORFUL: AN INNOVATIVE COMPANY CULTURE ASSESSMENT

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Nowadays, company culture is more important than ever. Actually, it is becoming a ‘must have’ for every organization, so why does it have an impact on a work environment?

Company culture describes the environment in which employees work and defines certain elements within the company, such as company mission, vision, values and goals. More concretely, the difference between a team-based culture and a formal top-down culture indicates two very contrasting approaches that have their own pros and cons. Of course, these are two opposite parts and every organization culture exists somewhere in between those extremes.

Team work

Why is it important to know the culture of the company? It is relevant from both employee and employer perspective: workers are more likely to enjoy their time in the workplace when they fit in with the company culture. In addition, the head of the organization also has less difficulties to manage people knowing which approach suits the best in a given situation. According to many researches, it helps to develop better relationships with colleagues and increases productivity. Despite the fact that there are many means to evaluate the culture of the company (quality and quantity methods). The Collaborative Culture Assessment methodology provides a well-structured online survey that gives quick, deep and accurate insights.

Collaborative Culture Assessment

The Collaborative Culture Assessment is a method used to profile an organization’s culture and predict collaborative behavior based on individual assessments using an online survey. It uses a proven psychological model and logic related to the work of Carl Gustav Jung and Daniel Ofman. It is based on an experience with hundreds of companies worldwide and more than a decade of research and development by internationally acclaimed collaboration experts.

The computer-generated profile will first describe the organization as a person based on the total survey. The profile that is generated after the survey is done describes the culture of the company. What is more, it gives specific advice for running an implementation project within the organization, as well as tips for the required change management to reach maximum user adoption. The report ends with an overview of the balance between Introvert versus Extravert focus and Thinking versus Feeling decision making. This gives a concrete information on the organizational culture and helps to define strategies to discover the organization, scope the opportunity and create a plan.

How do we know what the best approach for your implementation is?

The respondents are invited to participate in the online Collaborative Culture Assessment. This process will guide them through our proven and user-friendly wizard asking direct and indirect questions about your company’s culture and collaboration behavior. We can easily include tailor-made questions and customize it to fit your company’s style and language.

The output of the survey

The profile provides one of the 336 high-level descriptions of your company’s possible work style. It includes personal productivity, collaboration in teams and core process-driven collaboration. We calculate the score and show your results.

Have it colorful: this is where the four colors come in

During the assessment, the results are calculated and your company’s color energy is elected. What does this mean? The PACE methodology created by Silverside establishes four different categories of the company culture and marks them with four colors.

 

Company culture

The image illustrates four different characteristics of a company culture energy and compares them with natural phenomenon (Image: Silverside)

Yellow: Innovative Culture

Organizations with innovative cultures typically encourage new ideas and feedback, and operate with a great deal of transparency. It goes hand in hand with a strong future vision, entrepreneurial and risk taking.

Green: Community Culture

The culture emphasizes the success of the people in the work environment, teamwork, and compassion for the customer. Decisions are usually consensus driven and transparency is typically high. Individualism may not be encouraged or appreciated, which may cause some minor issues during a collaborative business transformation. Some leadership attributes are coaching, supportive, consensus-driven.

Red: Execution Culture

This culture type may be less able to make the transition to a collaborative business without considerable effort from leadership and perhaps outside consultants. The culture emphasizes results over collaboration, and leaders like to be leading conversations and not taking much input from the front lines. This competitive culture usually means people are accustomed to hearding information rather than sharing it. It can be described with adjectives such as competitive, demanding and challenging.

Blue: Command and Control Culture

This culture type is very structured, and process governs the way people work. Therefore, it is very unlikely that the company can be transformed into a collaborative business without significant changes. A premium is placed on efficiency, coordination, and following procedures. The leadership governs the company like the military runs its operations. This command and control culture typically means top-down information control with little tolerance for contrarian views from the front lines. It is linked with hierarchical, expert at process and coordination.

Curious which color your company has? Maybe now it is the right time to get to know the culture of your company and take advantage of it.

More information about improving your company culture can be found in the article Organizational Culture, Identity and Image: Everything you should know to avoid confusion written by Marzia Polese.