From 1998 to Now
In 1998, our history got started!
Originally, our history began as a young company implementing Knowledge Management solutions. However, we soon had our first large customers, including KPN and Rabobank. Yet, not long before we were acquired by a larger ICT company. In this way, Silverside became the E-Business & Workflow Integration department (EBWI). Our company also grew out to become an IBM Premier Business Partner. At this point, our department was different to other business units, because we focused on fixed price projects and standard solutions. A concept not always understood or appreciated in an environment depending on staffing ICT employees.
In 2005 we gained our independence again, we had learned the hard way. Firstly, we had a burning ambition to help people be more productive using smart IBM technology. Consequently, for years we focused on document management, collaboration and portal technology.
We were recognized in 2006 for our hard work by receiving an IBM award for Best Partner of the Year and then Best Performing Partner in 2007. Then, in the years that followed, we adopted more solutions and realized we loved to work with international partners. This choice depended on the fact that we wanted to help also our customers in The Netherlands, Belgium and Luxemburg.
Our history had a new shift in 2008. As some of our customers moved away from IBM, they asked us to stay on-board. We became a Microsoft partner, developing our technical skills in their Collaboration tools. Today we are as comfortable working with IBM as we are with Microsoft. Our customer base has grown to more than 100 companies and we are increasingly more involved in international projects.
Our approach changed drastically in 2010. We discovered that a lot of companies were struggling with the adoption of their collaboration platform, regardless their choice of technology. We drafted our first User Adoption Whitepaper and got some very encouraging feedback. In 2012, our customers embraced our 3G User Adoption Methodology, rewarding in this way our missionary work. Together with 32 customers and partners, in 2014, we co-authored a business novel about the rocky road to becoming a collaborative business.
All just in preparation of the real race of our history. In 2016, we entered the international era and arena, now with 200 customers on our books. Customers from across EMEA, requesting our specific knowledge. We have now opened regional offices in Germany and Israel. Our R&D team have reshaped our 3G Methodology into PACE and we have translated all of our content into English with an international mindset.
We love our PACE methodology and are looking forward to exploring our unwritten history together with you!